Pell City Flower & Gift Shop - Pell City, Alabama

Jamaica C.

Failed to receive a phone call that the arrangement I decided on and paid for over the phone was sold to a walk in customer. An arrangement was then sent that I had not picked. I would not have known had my sister not sent me a picture. I discussed my disappointment with the owner which they ask how they could fix it but after much thought, I surmised that may be standard practice for someone who either calls or orders online. There was really nothing (at that point) they could do to fix it as it was already done. It was my first time to use them and I used them based on their ratings. The girl and I had extensive conversation regarding the arrangement when I ordered it so I felt pleased at that time. I had also ask that information be given to the receiver (my sister), regarding the plant type which the girl said she would be happy to do but then never did. The owner had to send it later. Just food for thought in hopes this will improve.

Cow C.

Best flower shop in town. Wonderful floral options with unique gift options. They have a very elegant front of the store. I have always had a great experience on all occasions and so will definitely be back. Customer service is very professional and attentive.

Chutney J.

A little late getting here. 😟 Have neighbors that aren't like family, they are family to me. Kitty's brother passed, but never saw updates on his celebration of life. I wanted her to have something pretty, that would make her smile, and remind her of her brother. Passed the store, turned around and came back. Told y'all what I was wanting and price range. You need it today, or do you want to pick up tomorrow? Today if I could, and she said okay. Had to go register to vote in this county, didn't take too long. I went back, and she had a beautiful arrangement of MANY different flowers. Just what I wanted!! My neighbor said it was gorgeous, and that nobody had sent flowers to the house. She really brightened up, and said that was the first time she had smiled since he passed. Absolutely made my day, with tears of happiness and sympathy. Moved up here in 84 and have gotten all of our flowers with you. The creations that you made for my Dad's memorial were just over the top beautiful. So glad to have you here for the last 40 years. Super friendly and talented staff, and always more than happy with our arrangements!! Thank you so much for the quick service, and helping my neighbor! All of you are just incredible! So thankful for your help, and customer service. May God bless all of you because you are some amazing people! Thank you again!! Sorry about the length, I am just a little long winded. 😄

Toni M.

This flower shoppe is the BEST!!! I have utilized their services ever since I discovered them. They listen intently to what you desire, and the recipients are always pleased with the flowers they receive!!

Brittany

Best flower shop in St.Clair co. I didn’t have a lot of money and am currently out of town. They made my mom a beautiful arrangement for what I could spend. I’m so thankful they helped me and cared ❤️

erica E.

Beautiful work, friendly, and very professional. They go the extra mile in everything they do! TopTier and #1 ratings from me!!

Sam N.

Friendly and helpful staff. The owner is personable and everyone is very knowledgeable. First time customer, I will absolutely be back!!

Angela V.

I called the day of prom because my son forgot. They were very professional and was able to make something and had it ready before they closed early that day.

When we got there we realized we had forgotten the flower for his tux. Again, very professional and made it quickly.