Westwood Appliances Sales - Birmingham, Alabama

PATTY M.

🦋exelenetes presios grandiosos productos están cm nuevos 100%recomendado encuentras estufas eléctricas y d gas refrigeradores lavadoras secadoras hace una semana compre una estufa en este sitio y funciona ala perfección sin contar qm dieron tres meses d garantía volví xq los quemadores estaban despintandose y junior muy amablemente m los repuso cn otros totalmente nuevos👌so valoren siempre el trabajo d los mexicanos xq el chico brinda un excelente servicio 👏🦋

Meshia

When I tell you the lady that answers the phone there is the rudest person I have ever encountered answering the phone for a business. She answered angrily, didn't even say hello, and put me on hold for 5-7 minutes, then I hung up and called back. She then answered, still no greeting, put me on hold again. I called back 4 times with no answer, until someone did answer, sadly it was her again. I spoke and tried to explain to her how rude it is to answer a business phone nasty with an attitude not even saying hello, and she told me, "yes I definitely did answer with an attitude and kept putting you on hold because I am working here alone trying to check out customers in the store. I tried to explain to her she should not take that out on customers, and she was just rude and then said just tell me what you want. My reply to that was nothing from you or your company any more. It may not be much to them, but she just lost them 2 customers today. You need to have customer service ethics to run a business and deal with people.

Carol G.

I have been buying from them for years. An upright freezer, dryer & a fridge. Westwood has great service & appliances. The lady in the office could use a little better customer service tips.

quinesha A.

This was my 4th stop for a washer and dryer set and I’m so glad I stopped here!!! Evan was great with helping me pick a set out with great pricing and even loaded it for me (driving to Tuscaloosa) …I’m loving my Maytag set it’s used but it looks brand new 🤩 thanks so much I would recommend this family owned establishment

Jason B.

I visited Westwood after my refrigerator died. New appliance stores were quoting me up to three weeks for delivery and couldn't accommodate my work schedule. Westwood had a stainless Whirlpool fridge that fit my space, and they delivered it two hours after I entered the store (including install and haul away). Their total price was 1/3 what I would have paid for a new fridge, and they offer a cash discount. The fridge also came with a 4 month repair/replace guarantee.

Understand this is a small family-run used appliance store. You might find 12-15 of each type of appliance. The options in terms of exact brand, size, and color (much less specific model) are not vast. But if you need to replace an appliance quickly, with friendly service and good value, I highly recommend them.

Thankfully, my new (used) fridge is running great so far! I'm grateful I found Westwood and they solved my problem immediately.

Joyce T.

(Westwood Appliance in Forestdale.)
"They are incredibly helpful. If you know what is wrong with your appliance, they will guide you on how to fix it instead of pushing you to purchase a new one. And if that doesn't work, they will come to your place and fix your appliance at an affordable price. It's a great feeling to have a company that you can rely on, and this company is one that you can truly trust."

mckenzie C.

This place is great! I have bought a few dryers from them. You can’t beat their prices, quality of product, or customer service.

June O.

I get all of my appliances from Westwood. They are the best place around, super nice & helpful. I wouldn't go anywhere else. AWESOME company!!!