west elm - Vestavia Hills, Alabama

West Elm: Tu Tienda de Muebles y Accesorios para el Hogar en Vestavia Hills, AL

West Elm es una tienda especializada en muebles, mobiliario para dormitorios, alfombras, iluminación y accesorios para ventanas. Ubicada en el corazón de Vestavia Hills, AL, en la dirección 320 Summit Blvd Suite 200, ofrece una amplia gama de productos de alta calidad que se adaptan a todos los estilos y preferencias.

Características Destacadas

West Elm se distingue por su compromiso con el diseño moderno y el estilo único. Algunas de sus características más destacadas incluyen:

• Entrega a domicilio y retiro en tienda
• Compras en tienda y servicios en el lugar
• Estacionamiento accesible para personas en silla de ruedas
• Servicio de armado y reparación
• Visita rápida y opciones de pago con tarjetas de crédito, débito y crédito

Ubicación e Información Recomendada

La tienda West Elm de Vestavia Hills se encuentra en un lugar estratégico y fácil de acceder, con una entrada accesible para personas en silla de ruedas. Si estás buscando renovar tu hogar con muebles y accesorios de calidad, no dudes en visitar la tienda en persona o navegar por su página web. Allí encontrarás una amplia variedad de productos y podrás realizar tus compras de manera rápida y sencilla.

Opiniones y Media de Opinión

Esta empresa tiene una opinión media de 4.2/5 según Google My Business, con un total de 58 valoraciones. Muchos clientes han elogiado la calidad y el estilo único de los productos West Elm, así como su excelente servicio al cliente y opciones de entrega convenientes.

Recomendación Final

Si estás buscando una tienda de muebles y accesorios para el hogar que ofrezca productos de alta calidad y un servicio excepcional, no busques más allá de West Elm en Vestavia Hills, AL. Con una amplia variedad de productos y opciones de entrega convenientes, West Elm es la opción perfecta para darle a tu hogar un toque de estilo y elegancia. Visita su tienda en persona o navega por su página web hoy mismo y descubre por qué tantos clientes han elegido West Elm como su tienda de confianza.

Teléfono: 2059687651

Página web: westelm.com

👍 Opiniones de west elm

Kimberly M.

5/5

I absolutely love the products from West Elm ... The beautiful candelabra as well as the other items are fabulous and the prices are FANTASTIC!!!

Mike M.

1/5

Warning, the installation team is basically delivery guys tasked with assembling your very expensive furniture. On my last delivery, they left screws out. They left washers out. They put washers on the wrong screws. They assembled pieces in the wrong order and had to take them back out because they refused to look at the directions. Your paying super high delivery costs, but not going to get your moneys worth from it.

Tanner B.

5/5

Had a very pleasant experience in store with Debbie who was able to offer a ton of assistance in picking out the perfect sofa to add to my home. She was very kind, knowledgeable, and helpful throughout the entire process.

Kwoya M.

1/5

I had the worst first time experience buying from this store. The assistant manager was rude. I would have been better off buying online. The only reason I didn’t cancel my order was because I called online customer service and they were very kind. When I received the furniture—two nightstands from the order were damaged. They were supposed to be real wood but they were crumbling on the face of the drawers like particle board. I’m frustrated with myself for not canceling. After reading other reviews I know I’m not alone in my experience of the Birmingham-Summit Store. It looks like the only happy customers are white.

Amy S.

5/5

This review is about the Birmingham store and not about West Elm corporate. Debbie was a DREAM to work with and incredibly helpful as we setup a wedding registry. We were feeling overwhelmed and unsure about what to register for and Debbie went category by category and item by item with us, making suggestions and being so supportive. Can’t thank her or the Birmingham store enough for making the registry process so easy and fun!!

Gretchen M.

1/5

Word of warning: west elm charges astronomical shipping costs for certain items and will not honor the stated delivery window. Purchased 2 mirrors on July 9th. Normal sized wall mirrors (22 x 36”). Unexpectedly encountered a $150 shipping charge, but as a sales associate was placing the order for me, I was too embarrassed to walk away. Had I done the order myself online, I NEVER would have completed the purchase. Regardless, I felt trapped and went ahead and ordered. The delivery window was stated as in stock and available for delivery July 19 - August 2. It’s August 10th. I still don’t have the mirrors that I paid $150 to ship. But I have since ordered larger mirrors from Target and Wayfair and received them in 2 days with free shipping. I reached out to customer service and received a very generic and impersonal “sorry we can’t help you.” Lesson learned!!!!!!! NEVER AGAIN.

Melanie M.

2/5

The smaller purchases I've made at West Elm for things like hand towels or candleholders, I have been completely pleased. However, the more expensive purchases I've made, maybe four, I have not been satisfied with those purchases. For example, I bought a bedskirt which I believe was overpriced. When I received it in the mail because they don't sell these in the store, the fabric is extremely hard to get the wrinkles out. I had to send it out for dry cleaning. Even with it hung on the hanger from the dry cleaners, it still had a lot of wrinkles that seem to not want to come out. It looks decent on the bed I have it on but wrinkled. I also bought a sheet set for my queen bed, same as the skirt. It wrinkles so badly that even ironing it a couple times on both sides, I was not able to get the wrinkles out. I don't normally iron my sheets, you have to iron these because they are THAT wrinkled when coming out of the dryer. Third, I had bought a duvet cover there a while back, which I completely loved. It's great quality but the measurements for it are not correct to the down comforters out there so that it fits it correctly. The queen duvet measures 92x88; queen down comforters measure at 92x96 and 92x98. Fourth, the last purchase I made was the simple white bed frame. It took a month for it to come in the mail. When I received it, one of the parts were damaged. When I called the Summit Birmingham store to tell them about it, they asked if the piece I received could still function. When I told her yes, she made it sound like I needed to deal with it. I was not satisfied with the response at all. I purchased a whole and new bed frame, not a broken one. I called the home office, and they quickly sent me the parts I needed to replace the damaged parts. However, one of the bed rails was already chipping on the inside of it before assembled, so NOT the best quality! Not sure I would ever buy anything-bedding from this store again. Expensive purchases have been a regret.

L E.

2/5

The table arrived two inches taller than advertised. Standard chairs don't fit. They wouldn't exchange it. I've had it a few years now and w now have wood worms in the table- these come when the wood is not heat treated prior to construction. I can pay to have it treated but for a table that cost 2k to be too tall for my chairs ( we sit SOLOW) and NOW to have wood worms, this is absolutely unacceptable. Customer service is poor. They really don't care whether you are satisfied or not. The excuse for it being taller than advertised? They are made in other countries so they are slightly off. So other countries don't have rulers. And two inches is not "slightly off". Table heights matter because chairs are standard. We feel like we are eating at a Giants table. An exchange was out of the question.