Three Sheets A Linen Shop - Birmingham, Alabama

Kaustubh U.

Went there to pick up a jellycat with my daughter for my niece’s birthday but got there just a little after they closed. My daughter started to sob and the staff noticed. They unlocked to the store, let us pick up the jellycat, and even wrapped it up for my niece! Excellent customer service!

ashley B.

This store is an escape from reality! AMAZING atmosphere! The staff is precious! Everyone is so helpful & knowledgable. I love the baby section!!! Most amazing candle selection. My favorite part is the JEWELRY! Love this place!!!

Jane P.

I love this store, they have the best finds! Great linens, jewelry, pajamas, and candles! This is my go to store to find the perfect gift, and the staff is always willing to go the extra mile. By far my favorite store in Birmingham.

Linda M.

I have been shopping at Three Sheets for many years. The selection of gifts, bedding and accessories never disappoints. As an added bonus, the staff is always so kind, knowledgeable and eager to help whether it is to wrap gifts or just offer great advice!

Lauren M.

Staff is not kind and customer service is lacking. They refuse to wrap final sale merchandise because they don’t want anyone trying to return it. This is a bizarre position, as they could simply say “no it’s final sale” if that occurred. So it seems like a cheap/lazy way to avoid doing gift wrap even for an expensive item. We used to always get gifts here, but won’t anymore.

Bonnie P. R.

Extensive jewelry selection! Couldn't choose just one so I purchased both.

Jackie S.

Beautiful store with superb linens and a very cute line of inexpensive jewelry but some of the sales staff is snooty and one is downright RUDE. In today’s retail world where you should be selling an experience and cultivating relationships, they completely miss the mark. The opportunity is there to showcase southern hospitality and to show off a “raised right” charm to their customers. But wow...although that could be a great marketing strategy, they don’t even pretend. Retail employees looking down their noses at others is puzzling and absurdly amusing. It’s a shame.

lucy L.

Beautiful displays from outside the window, how exciting to visit a new city as we eagerly walk inside ready to explore what this store has to offer.

Immediately we are drawn to the fluffy blankets further into the store, but what we did notice is we weren't greeted...almost avoided in a sense.

You know...that deep gut feeling of not being welcomed.

As we continued shopping and admiring the items we noticed from the moment we walked in someone had their eyes on us like a hawk.
When I say like a hawk, I mean less than 4 feet away, pretending to stay busy with little things on the shelves.

In that moment I held my earrings up a tad bit higher to assure this particular sales person I wasn't one to steal.

But 10 mins in we are still followed.

We hear in the background every person walking in after us gets a very caring greeting which led us to think why we got ignored.

At this point in time a few sales people eventually ask if we are doing alright, which we reply,
"Yes we are, thankyou."

Time passes and I can still feel this sales person hovering behind us.

I turn around and she panics 2 feet away, ceasing her "pretending to be busy" stance and rapidly goes the opposite direction.

Now we feel even more unwelcomed, uncomfortable, and just overall ready to leave.

As we proceed to the register I can feel the energy of the room intensify, I hand over my pair of earrings to purchase and I can see on her face she dreaded the idea of even assisting me any further.

No, "Did you find everything alright?"

Just this displeased look, not even the pleasure of eye contact with another human being.

Then calls another sales person over, (assuming she's in training) for assistance to ring up 1 pair of earrings.

They then proceed to ask me for my first and last name...which I didn't quite understand but didn't try to think too much into it.
I gave her the information, and by that point in time it was obvious I nor my boyfriend was welcomed in this store.

Now like I said, eventually a few sales people DID reach out to us, but after being in the store for a period of time.

I'm not one to leave reviews, but man...nor do I have any enjoyment in playing the victim role.

You never get use to that feeling of walking into an environment and feeling out of place.

To the woman that just started working there,
(I assume)

I'm sorry for the tattoos, or the color of our skin, I'm sorry for the way we dress, the way we talk, I'm sorry we made you feel so uncomfortable that you felt the need to follow 3 steps behind us throughout the store.

We will most certainly work on being better humans beings so you can feel safe in your place of business.

Overall experience: degrading and distasteful.