Standard Furniture & Mattress - Birmingham, Alabama

MARQURIUS JAMES

Kaleb moody assistant manager assisted me in purchasing a mattress I’m so happy the process was quick easy convenient

E.S. Kirkland

Didn't have what I needed in stock ,an didn't have an ideal of when it would be in, I just think she didn't feel like doing anything nawl I won't be back I'm not gone make no business take my money .

Kelvin Pierre

I'm from Georgia and was looking for a furniture store in Birmingham to purchase a sleeper sofa for my new apartment in Birmingham. I found a sofa online at Ashley's Furniture, but the item was backordered for 8 weeks. I searched online and found the same sofa at Standard Furniture. I was assisted by Ben. He was extremely professional, knowledgeable and courteous. Ben was able to secure my delivery within a week. When the delivery team arrived, they were very careful with the sofa. I don't write a lot of reviews, but I feel compelled when I receive "above and beyond" customer service. As consumers, we have options. I appreciate companies that understand the concept of competition. I highly recommend this store, and thanks to Ben for making follow-up phone calls to ensure my experience was exceptional!

Gloria Jones

Customer service is one of the best you can come across. Ben and Carrie are two (2) have such great personalities. They will assist by all means necessary. I appreciate the assistance that is given to me each time.

Thanks for all you have done.

Christian JaNina

I just want to rave about my experience with a particular salesman. I initially called around each store in the Birmingham area for a chest and 2 nightstands made by Liberty. After speaking with Ben at the downtown location, he took on the responsibility of making sure that my husband and I got the exact pieces that we needed and wanted. He constantly checked in with me throughout the weekend until he found what we needed at another Standard Furniture location about 30 minutes away. Not only did Ben find an amazing deal on our now chest and nightstands, he made sure that we received each item at their discounted sales price for the holiday. After purchasing and picking up our furniture, Ben called to follow up with us and make sure that we had what we wanted. He was such an amazing and caring guy! Because of him, Standard Furniture will be our first choice when shopping for our new home furniture. Thanks so much for all of your dedication and hard work, Ben.

Liz E.

I was desperately looking for a bed for my elderly Mother, on a short timeframe. I needed a sturdy side rail and an adjustable base in an attractive bedframe. I just happened upon the Standard Furniture Store in downtown Birmingham one Saturday. The bed that I needed was there and the staff were most helpful. They delivered the bed to my Mother's new senior living facility on the requested day and the delivery team did a great job. They were careful with the walls, other furniture, floor and took away all residual boxing. In addition, they were courteous and wanted to ensure that I was pleased with placement and understood how to operate the adjustable base. I was amazed to receive a call today, a post-delivery check-in call, from the salesman who worked with me. He was just calling to check on the delivery and to see if I was satisfied. He even remembered that I purchased the bed for my Mother and asked about her. I have to say - customer service like this is rare even in places where you pay much more for an item. Great value, lovely bed and impeccable service!

Isabel Deal

I had the best buying experience at Standard furniture downtown Birmingham
My salesman Ben was so easy to work with and very knowledgeable in helping find furniture for my sons apartment.Ben is always polite and very professional.
He has continued to help me with getting additional furniture pieces in a timely manner and Ben does a great job at communicating weekly on status of when the furniture should arrive.
I would highly recommend Ben with all your furniture needs.
Thx Ben for all your help and making my sons relocation easier.

Hugh McShane

I purchased a living room set, dining room set, and bedroom set. Very reasonable prices, good selection. We were helped by the manager Ben, was very impressed he went out of his way to make sure we were satisfied with everything. He even phoned after the delivery to ask if all went okay. Uncommonly great service. Would HIGHLY RECOMMEND.