Sassy & Southern Boutique - Columbus, Georgia

Eliza

Hmmm strange…. Especially seeing how these seem like just some of the many clothing items I have purchased throughout the years. And that’s with only one minute of searching.
But that seems to be the go to with all negative reviews, is claiming we haven’t bought from there.
I truly loved the store but after saying that in a review that I didn’t put 5 stars for because of a few things that needed improvement, you called me wrong and were outright mean. Which I don’t understand because I was a loyal customer for so long.

*edit
Thank you for finding my previous review.
It showed how poorly you handled the feedback.

Joshua Anglin

I went shopping here with my wife. She LOVED this store. It was her go to for all gifts and even every day clothes. She has spent tons with y’all. She brought up legitimate concerns in her review and she was polite about it. She took it down after the owners response felt dismissive and harsh. I went through other lower reviews and noticed it’s a common habit of this owners. I hope she doesn’t treat other feedback this way in the future.
Completely unacceptable.

*Edit* Response to owner:
Thank you for your enlightening response. It’s truly impressive how you managed to twist an honest piece of feedback into an attack on your character. My wife was merely sharing her discomfort with the constant photoshoots in the store—something I guess we mere mortals can’t possibly understand the necessity of.

It’s also quite fascinating that you equate responding to reviews with defending yourself against perceived character attacks. Perhaps, if you spent more time addressing customer concerns with a bit of empathy rather than immediately going on the defensive, you might not receive such feedback in the first place.

Judging someone based on text responses? Well, if your written communication is anything to go by, I can’t say meeting in person sounds too appealing. But thank you for the suggestion.

Looking forward to seeing how you creatively dodge these points next.

Christeyne Althaus

Cute boutique with clothes, jewelry, and small nick-knacks. 2 young ladies were running the store, maybe teenagers or young college students. I got a Badge Reel with a turtle on it. They must have security or theft issues because I felt like I was being stared down the whole time while I was walking around the store with the ID holder in my hand. I found a skirt I wanted to try on and went to the counter to ask about fitting rooms. Before I could even ask to leave the ID holder at the counter while I tried on the skirt, one of the clerks immediately asked me to give it to her to hold. When I came out of the fitting room, she was walking around the store and then staring other patrons down with her arms crossed, while they were shopping. I fully understand the importance of managing your assets to prevent theft, but it just made me feel so awkward and uncomfortable.

Brittany Klimek

This has quickly become my favorite boutique! Everything I’ve ordered has fit perfectly and the personalized thank you cards are such a sweet and thoughtful gesture. I love the style and will continue to shop here ?

Carol Jones

They have nice clothes and at a reasonable price. Also nice that they have regular sizes and plus sizes as well. One thing I’m not crazy about is their return policy. You can only return for in-store credit. You can’t get your money back even with the receipt.

Desiree Smith

I love this sweet boutique. They have great styles for great prices. Their staff are so friendly and nice. I have had a great experience every time I go here. I love their t-shirts. My most recent t-shirt that I purchased for a friend that loves ?. She loved it! Thank you Sassy & Southern.

Karen Wright

I stumbled upon this boutique when I was looking for a hot pink beach dress. I found the perfect one...when it arrived, I was so impressed with the handwritten thank you note. It was so nice to actually feel appreciated as a customer. I just received my second shipment (a much bigger order this time) and was very happy with it as well. I am going to continue shopping online from this boutique and I highly recommend you do the same!

Melissa Johnson

Delicious food, and very warm, welcoming service! Will be back!!