ProSource of North Orange County - Placentia, California

Jerry Hamlin

Gayle and the rest of the staff at ProSource Wholesale were amazing from beginning to end in helping us completely redo our kitchen and laundry.

Let me start by saying I’m extremely particular, meticulous, as well as indecisive which can be a nightmare for those on the other side of any sales counter from me. On top of that we had a fairly strict modest budget we had to stick to. Gayle was accommodating, patient, and did an amazing job guiding us through the process. She went above and beyond to get us what we wanted at the price we needed. Our kitchen and laundry turned out beautiful and exceeded our expectations, mainly due to Gayle ensuring everything was taken care of along the way. The overall result is perfect and all we have left now is to acquire a table for the breakfast nook to make the transformation complete. We couldn’t be happier and everyone who has seen it loves it. Also a shoutout to Jimmy who helped us pick out and secure a great price on our new wood flooring. It was such a great look that we decided to lay it throughout the whole house.

For reference:

Cabinets:
Manufacturer - Omega
Style - Rory
Color - Beach House (top cabinets) Rain (bottom)

Flooring:
Manufacturer - Home Pride
Style - Windmill Collection
Color - Euro Oak Treffy

Kris Alana

I worked with RACHEL to order my carpet. She was so helpful! I had looked at some samples but couldn't get back to the showroom to order. I called Rachel and she took care of everything over the phone and immediately sent me a receipt. She is very nice and professional.

Phil Luebben

My family used ProSource of North Orange County for all tile needs (floors, shower walls, shower floors, shampoo boxes, etc.) for three complete bathroom remodels. I was referred to ProSource by our construction contractor. Our primary Account Manager was Troy Hanson, but we also received help and assistance from Joanna Domingo, Jimmy Vo, Tim Walsh. All ProSource personnel were extremely friendly and helpful. We made personal appointments with Troy to select all tile materials. Troy patiently worked with us to "design" and select materials that would complement each other until we were satisfied with our selections. Thereafter, Troy took photographs of all sample materials for each bathroom so that we had a visual record of our selections. Troy placed our orders with all tile vendors and then supplied us with a detailed listing of where to pick up each purchased material including the expected time of arrival for each material. Overall I am very pleased with the service, selection, and prices from ProSource and would highly recommend them. My only area of difficulty was that I had to personally pick up all materials from four different vendors (locations), which was quite a task and took numerous trips. I don't know whether there was an option to pick up all materials at one location or perhaps have them delivered to my home as these options were not offered and we didn't think to ask when we placed our order. In the future we would prefer to have the entire order delivered to our home, even if a reasonable delivery fee was required.

Linda Crowe

After going to several retail stores to find luxery vinyl for the bathroom and not finding the quality I wanted my installer suggested ProSource. I found just what I wanted and working with account manager Farr Yasher made the whole process easy.

Debra Pember

ProSource has an endless selection of all types of flooring. We had been wanting a vinyl wood flooring and came to the right place! The ProSource team was wonderful! Joanna was so patient, as it's not an easy decision when there's so much available. The service has been amazing. They don't try to oversell or hard sell and give you as much time as you need. They also gave some great recommendations for flooring installers. We are so excited to get our new flooring. I highly recommend ProSource. You will not be disappointed!

robert levering

We were thoroughly pleased with the professionalism and courtesy we were offered at ProSource. From the first moment we entered we were greeted and aided by Paul. He listened to what we had to say and offered great advice. We were given samples to see how it would look in our bathroom. We then met Tim who was working with our contractor. He put everything together and showed what the scheme would look like. Tim checked the availability of our choices. He was friendly and answered all of our questions. We would not hesitate to recommend ProSource to anyone who needed material

Barbara George

I am on the Board of Directors for a Home Owners Association (HOA) and we are modernizing our lobby. This involved changing from carpet to another type of flooring. I contacted Troy at ProSource who had provided excellent service and a quality product to me when I was upgrading my home a couple of years ago. Despite all of the travails of Covid, he was still able to offer the same high quality service. I arranged to meet him at the store in Placentia and he showed infinite patience as he capably brought out samples in the price range, type, and color choices that I was seeking. After the selection was made, he handled the complexities of dealing with the management company for our condo building that was making the payment and the installer that the company sent to complete the transaction. I couldn't be more pleased. I highly recommend ProSource for its expansive inventory and its remarkably competent and easy-to-work-with and very responsive sales staff which, in my case, happened to be Troy!

Adrian Scotto

Jimmy has been THE BEST to work with. Always gets back to me and totally on top of it. He worked directly with my contractor to get stuff done without me micro managing the project. I recommend working with him. The rest of the staff is just as amazing. I really enjoyed my experience working with Prosource!