Green Building Supply Showroom - Fairfield, Iowa

Devon S.

Owner is arrogant and condescending. I purchased $10,000 worth of cork flooring, then two weeks later, they had a sale 15% off. I contacted them and asked for the discount since it was within 30 days and the owner laughed. Many professional companies offer price protection within 30 days of purchase, unfortunately this is not one. Its not so much the discount, its the manner in which Joel handled the conversation.

Subsequently, I planned on another purchase in May 2025 for retail of almost $12,000 but now will find another company.

The smug attitude of the owner and the lack of a reasonable price protection policy leads me to think "buyer beware". I have high doubts this company would stand behind its products if any issues arrive.

I say, find another company. We as consumers need to make businesses honerable by shopping elsewhere.

Michael H.

We ordered ~250 ft² of the Silver Birch Marmoleum Click Cinch Loc and could not have had a better experience with the ordering, shipping, receiving and installing processes. The folks at Green Building Supply were fantastic. I ordered 6 or 7 samples and they were shipped very quickly. Once we knew what we wanted, we placed the order and received a refund for the samples. All this was done online. Green Building Supply provided excellent communication throughout the ordering and shipping process. We were prompted to call the local shipping company Green Building uses and we setup a delivery date. It was delivered right on time and in pristine condition. The product is amazing. It is extremely easy to install, other than a jigsaw and the occasional tap with a rubber mallet, that's pretty much all I needed. The seams are hardly visible in artificial lighting. When the sun is shining on it they are sort of noticeable but considering we had carpeting from the '70s in our kitchen it's an enormous improvement. The best part is knowing that there are little to no VOCs especially with a little one running around and a baby on the way. Thank you to Green Building Supply, keep up the great work!

fabrice L.

Well still working on this project since January. I followed to the word all instructions on the can. Now, the treated areas 4 month later look dry and thirsty, mat finish. I decided to sand off those sad surfaces with a 320 grit. Just to cut the ridges off. And have a smooth surface (I'm dealing with hard wood). I applied a 3rd coat of that oil to see. The result so far is encouraging. I am finally getting a "Sheen" a Depth in the finish and a presence. Probably a 4th application might make it perfect. I hope. Will keep you posted.
About the star rating.... Well for now I am giving it 3 stars. I think the product is good but the instructions could be better. Or more honest. You can't get away with just 2 coats!
I have 35 years in wood working.

Eric W.

Fantastic resource for those trying to build "green" and avoid harmful VOC's!

Building our Passive House --- air tight, high levels of insulation, and managing IAQ --- meant seeking out building products that were both durable and environmentally friendly. Something that's still not easy to do close to home in local stores here in the Chicago suburbs.

You can read about our project here:

www [dot] kimchiandkraut [net]

We used their M-1 sealant (black, white, and clear) for areas on our charred cedar siding as well as the interior of our home for wood trim and around bath fixtures.

We also used several Safecoat products, including their Acrylacq in black for our kitchen cabinets, as well as their Concrete Paint for a "splatter" technique finish on our basement floor.

I also used the Safecoat paint for my steel beam in the basement to great effect. In fact, my one regret is not using the Safecoat series of paints for all of my interior painting needs. Instead, I used Benjamin Moore's pricey Aura line and was mostly disappointed in the lack of quality.

If I was building again, I would definitely use their website even more. Can't recommend them enough! Keep up the great work!

Kristen C.

Trash customer service. I will be using The Green Design Company instead as they have WAY better customer service than you all do. I placed an order and our product was shipped in two separate orders. I reached out to inquire if they were shipped in two orders. The lady treated me like I was an idiot. I never got shipping notifications (though she claimed I did. I work in tech and can verify I did not ever) and she sent back some screenshot from when I placed the order about the expected time of arrival in huge font. I was merely asking if they were shipped in two so I could watch for the other one and ensure someone didn’t take part of it off my list porch. I called her on it and she said nothing. It’s a shame competent employees are so hard to find. I’m glad we didn’t place our whole order from here as we are renovating our entire home. You all lost out on a tremendous amount of business. It’s funny because I actually talked to my friend who tried to use you all during Covid as he was renovating his 6K square foot house and he said the same thing about you all having horrible customer service and no one ever returned his calls. Too bad I didn’t talk to him before placing my order.

Samantha S.

The staff were wonderful and patient and answered my millions of questions without angst. The flooring I selected was Amorim Wise Waterproof Cork in Sprucwood. It is gorgeous. However, it is not as durable as the information provided from GBS made it sound. It dents very easy and does not spring back as I was told cork would. It also damaged very easily when my cabinets were being installed. Overall it looks and feels fantastic but I am worried about its longevity in a home with young kids. Only time will tell. 5 stars for the service but 3 stars for the product for an average of 4 stars here.

Dave K.

We finished our kitchen remodeling in June. The flooring and cabinets were purchased from Green building supply. We couldn’t be happier with the results. Thank you to a great team at Green building supply!

Kevin B.

The cork flooring we bought had laminate issues right out of the package. Used the good one's but they started peeling. The owner had the nerve to say this was improper installation. Terrible.