Gold N Locks - Rome, Georgia

Chelsey N.

I ABSOLUTELY recommend anyone to bring your jewelry to gold n locks! They are always so kind and never try to get over on you. They go out of their way to help you, even if it means that they wait for you on Christmas eve instead of leaving. I have so many stories of how they've went above and beyond for me personally when they didn't have to. 10 out of 10!

Veronica J.

Friendly customer service. Highly recommend them

Dominique K. M.

I love this store and the people who own it. They always have a great selection of jewelry and they are fast and friendly with my repairs. They have excellent customer service and their work is always good. I would recommend anyone looking to buy or sell jewelry to visit with these good people and get the best personal service in the world. They know the jewelry business and their prices will blow you out of the water. No matter how you stack it up they're just awesome and they are family owned and operated.

Jerry N.

Recently went to here, the little whole on the wall on 5 Ave near the River. I have a 22k gold necklace from Singapore weighing 80 grams. 22k scrap is going for $60-$62. This thief tried to tell me it’s only worth $30 per gram.

james Y.

Store conditions:

Very disappointing. We walked in to the sound of rats scurrying around. She apologized and claimed that they were chipmunks, saying they are very hard to catch (?). There's was also about thirty flies in the jewelry room swarming around. The owner also had very poor hygiene.

Service: very bad. She nearly ruined my Fiancees wedding ring. She messed up a very simple ring resizing (she said a piece just randomly "fell off") but said she would fix it free of charge and that it would look brand new. It did not. When I mentioned the problems with it (very scratched up, unpolished, uneven, pitted, very thin, discolored) she became very unprofessional and angry, asking me if I had ever resized a ring before. She then went on a tangent about how it was probably damaged from bleach and kicked us out of the store. We went to a second jeweler for his opinion and he said she completely botched a very simple job and that the condition of the ring was unacceptable. And completely understood why we were not happy with it. He also said there is no sign of stress or corrosion that would have been caused by any "bleach damage". Steer clear from this store and go to a reputable jeweler. I am also contacting the better business bureau and possible taking further action.

Christy T.

They are great people charlie and his wife are wonderful. They are sweet and caring they really care about their customers as if they were their own family

Shelley L.

Such a nice place to buy & sell! One of the nicest ladies in the jewelry business…She’s hands down the best place to sell scrap gold! You won’t be disappointed….

Doyle H.

Lowest prices on gold ANYWHERE. Plus, if you have gold for sale, they pay more than anyone. I have shopped around and they are, by far, the best place to sell your gold and silver! They also have some incredible hair stylists. Been getting my hair cut there for over 20 years.