Fine Pools & Spas - Moody, Alabama

Kristie Hicks

We bought an above ground pool and had it installed by Moody Pool recommendation.. This is only the second winter having it but the cordless pool vacuum died this summer ( won’t charge even with a new charger. Now, the worst, ….after covering pool for the winter, we realized the pool is leaking ( no telling how long). But now, the pool is completely empty of water..we are so very disappointed with this equipment, especially after building the deck but now we must wait til summer to find where liner or pool is leaking. I have observed the much cheaper, versions of above ground pools lasting longer.

PAMELA GREEN

PROFESSIONAL? NO PUNCTUAL? NO
CUSTOMER SERVICE? HECK NO

I can’t say enough bad things about this company. We had to use this company through our home warranty. Apparently this was only company they have a contract with. First impressions make a lasting impression. The woman’s that answers the phone was just plain rude. The company gave us a time between 1 and 5 to come out. They called a little before 5 asking for a video of the issue. He calls back saying that he ordered the parts needed and will come by as soon as the parts come in.

Jeremy Brown

They installed my 24 foot round above ground pool over 15 years ago. Since then I've replaced the liner ,pump, and valve only once each. Very satisfied with my purchase.

Regina Ash

Poor customer service after the sale! We purchased a new liner and robot cleaner. The robot destroyed our liner. We called and spoke to Mike Fine. His only response was to contact the manufacturer, and afterwards he would not return our phone calls. We purchased the liner from Fine Pools and did not deal with the manufacturer. It was his responsibility to deal with the manufacturer that he purchases liners from.. After the sale, do not expect help if you end up with defective or poor quality products!

Jessie Bowlin

We buy all of our equipment from fine pools, Brian did an excellent job putting in my pool liner. Definitely recommend.

Justin Maxwell

I've used fine pool supply for years. They test the pool water and sell the supplies needed. Friendly customer service and better quality products than you get from a big box store. Prices seem a bit higher than the big box stores, but it's because of the quality.

Michael2Micah

Been lied to multiple times by Mike. And the woman who answers the phone is very unfriendly. We been waiting weeks for a liner which is understandable but they will not keep me updated. I have to call them to get an update and then he lies about it. I’ve spent major money and you would think they would treat me with respect. Here it is another day gone by and after promising a update I didn’t get one and I’m no closer in knowing when I should expect them.

Wanda Monti

Wasn't helpful at all when I needed parts to fix my pool. Sold me a hose with holes in it. And employs a guy named Matthew Lane from Matthews Pools out of Clanton Alabama to set up pools and he totally destroyed my brand new pump and had every hose leaking from not installing the gaskets before putting the hoses on. So I recommend you ask for someone other than him to come out and install your pool.
But they do carry a verity of pool supply