Factory Flooring Outlet - Phenix City, Alabama

👍 Opiniones 📌 Mapa ℹ️ Información ⏰ Horarios

Dirección: 2508 Crawford Rd, Phenix City, AL 36867.
Teléfono: 42977733.

Especialidades: Tienda de alfombras.
Otros datos de interés: Pequeñas empresas, Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Garantía por el servicio, Servicios de reparación, Pagos móviles mediante NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 57 valoraciones según Google My Business.
Opinión media: 4.6/5.

📌 Ubicación de Factory Flooring Outlet

☎️42977733

⏰ Horario de Factory Flooring Outlet

Lunes: 9 a.m.–5 p.m.
Martes: 9 a.m.–5 p.m.
Miércoles: 9 a.m.–5 p.m.
Jueves: 9 a.m.–5 p.m.
Viernes: 9 a.m.–1:30 p.m.
Sábado: Cerrado
Domingo: Cerrado

Información General sobre Factory Flooring Outlet

Ubicada en la calle Crawford 2508, Phenix City, Alabama, 36867, Factory Flooring Outlet es una tienda de alfombras que se ha establecido como un destino preferido para quienes buscan soluciones de flooring de alta calidad a precios competitivos. Con su dirección easy de recordar y un teléfono accesible en 429-777-33, es fácil ponerse en contacto con ellos para cualquier consulta o para hacer una compra.

Características Principales

Factory Flooring Outlet se especializa en ofrecer una amplia gama de opciones de alfombras y materiales de flooring. Su compromiso con la calidad se refleja en cada producto que seleccionan, asegurando que los clientes encuentren la solución perfecta para sus necesidades domésticas o comerciales. Además, es valorado por sus servicios de instalación profesional, garantizando que cada pieza de flooring sea colocada correctamente y de manera duradera.

Uno de los aspectos más destacados de esta tienda es su apoyo a las pequeñas empresas. Esto no solo significa que está invirtiendo en la economía local, sino que también garantiza un nivel personalizado de atención al cliente que las grandes cadenas no siempre pueden ofrecer.

Accesibilidad y Servicios Adicionales

Para asegurar que todos puedan disfrutar de sus productos y servicios, Factory Flooring Outlet ofrece un ambiente accesible con entrada y estacionamiento adecuados para personas en silla de ruedas. Además, la empresa se compromete con la satisfacción del cliente ofreciendo garantía por el servicio y servicios de reparación para mantener sus revestimientos en excelentes condiciones.

La tienda también abraza la tecnología moderna, permitiendo pagos móviles mediante NFC y aceptando diversas formas de pago, incluyendo tarjetas de crédito y de débito. Esta flexibilidad en los métodos de pago facilita la compra para todos los clientes.

Opiniones y Valoración

Con una impresionante valoración de 4.6 sobre 5 basada en 57 reseñas en Google My Business, Factory Flooring Outlet ha demostrado ser un lugar excepcional para adquirir flooring. Los clientes destacan la excelente atención al cliente, la calidad superior de los productos y la competencia de precios en comparación con las grandes cadenas. Es evidente que la tienda goza de una excelente reputación, lo que incentiva a los compradores potenciales a darles una oportunidad.

Recomendaciones Finales

Para aquellos en busca de una tienda de alfombras confiable y de calidad, Factory Flooring Outlet es una opción altamente recomendable. Con su enfoque en el servicio al cliente excepcional, productos de alta calidad y precios competitivos, no es sorprendente que los clientes recomienden esta tienda sin dudarlo. Además, apoyar a las pequeñas empresas es una decisión tanto beneficiosa para la comunidad local como para el bolsillo del consumidor, y Factory Flooring Outlet ejemplifica perfectamente esta filosofía.

👍 Opiniones de Factory Flooring Outlet

Factory Flooring Outlet - Phenix City, Alabama

Melissa C.

5/5

Best place to get your flooring. Installer. Richie is the best. Really nice people. I love it

garry F.

5/5

Wynton, our salesman did an excellent job of design and customer service. The product we purchased was exceptional and very fairly priced.
I highly recommend.

Daniel H.

5/5

Very helpful and I couldn’t beat the price or service compared to the Big Chain Store! So support your local businesses. You won’t be disappointed.

Samuvee Z.

5/5

I was pleasantly surprised at the customer service! I purchased at a different company in the past but Factory Flooring was much more attentive to my needs/wants, not trying to oversell me and all around friendlier than other places. Thanks to my realtor Meosha Miller for finding this place for me

Tom S.

5/5

Reasonable pricing. Staff very friendly and extremely helpful. Will purchase from them again. If you need flooring call them, you won't regret it. Ask for Katie.

Rashida I.

1/5

If I could give it ZERO stars, I would. Well, I was told approximately 5 days ago that my appointment was set for TODAY (Friday, June 19, 2020). I was told that the amount had to be paid in full the day prior to the appointment which was yesterday (Thursday).
So, went to the office (yesterday) and paid for my service in the full amount of $1885. I was told that my appointment was set for Friday, June 19, 2020 and that the technicians would be at my location between the time window of 0900-0930. I verbally confirmed the time window for clarity before leaving the store because I dont live in the city and wanted to make sure that I had a good understanding.

Friday is here. It is now 1114 am and no technician is here.. No one came at 0900. No one came at 0930. No one came at 0945. No one came or even CALLED me to inform me of their tardiness. It wasn't until 1025am that I decided to call the company and find out what was going on as I had already been waiting for approximately a hour.
I called and told them that I was waiting on the technician and the customer service representative said they had an "emergency and that is why are late". I then said, "Well, someone should have called me instead of having me waiting. Thats very unprofessional. Im a nice person but when I pay for a service I expect for that service to be rendered ON TIME or expect a phone call should an issue arise" (those probably weren't my exact words). She then said that she would call me back and I said, "Thank You" and I hung up the phone.

The female called me back at 1040 and said, "I just spoke with our guy and he will be there in about 30 to 40 minutes." I said, "Thats unacceptable. I've been waiting for over and hour and you are telling me that I have to wait another 30 to 40 minutes? Do you think that's fair?" She said, "Well, If you had an emergency wouldn't you want..." I interrupted her and said, "Ma'am emergencies are understandable but you should have called me and let me know that your team was running late rather than just having me sitting here waiting for a hour. Secondly, you have a business, the customer should never be held liable in any way for emergencies that arise on your end. I would not have been upset if you would have simply called me. At 0931 someone should have called me because I dont live in the area but I made it my business to be here at the time that you gave me."
She then said, "I'm not gonna argue with you". I said, "You don't have too. I paid you to do a job and and I expect it to be done." I hung up.

At 1055, I received a text message from a female on behalf of the company(I guess because they had called me back twice but to no avail) stating that her "guy" was loading my carpet and would be here shortly. Lets see how long "shortly" takes. She apologized for the "misunderstanding".

I just pray to that they install the carpet correctly.

Michael M.

5/5

I need to replace some flooring at our rental property and Factory Flooring was able to help with all my needs. They have a very wide selection and the prices are really good. Christie, I think that was her name, was super helpful and an amazing lady. Thank you for all your help.

Jennifer L.

5/5

They were fast, friendly, and knowledgeable. We got a great deal and walked out very happy with our purchase.