Crave Candle Company - Helena, Alabama

Crave Candle Company: Una Experiencia Olfativa Sin Igual

Crave Candle Company es una cerería ubicada en 34 Metrock Cir, Helena, AL 35080, Estados Unidos. Esta empresa se especializa en la creación de velas artesanales y cuenta con una amplia variedad de fragancias y estilos para satisfacer los gustos y necesidades de sus clientes.

Facilidades y Servicios Adicionales

Crave Candle Company ofrece facilidades y servicios adicionales que hacen de su experiencia de compra una verdadera delicia. Entre estos servicios se encuentran entregas a domicilio, acceso para sillas de ruedas, estacionamiento adaptado para sillas de ruedas y visitas rápidas. Además, la empresa acepta pagos con tarjetas de crédito, débito y crédito.

Opiniones y Valoraciones

Crave Candle Company tiene una opinión media de 3.9/5 según las 15 valoraciones que ha recibido en Google My Business. Muchos clientes han elogiado la calidad y variedad de las velas, así como la excelente atención al cliente y la facilidad de realizar pedidos en línea.

"Highly recommended We use these candles for all sorts of things, closing gifts, house staging, around the office Whenever we need a order on the fly for an event, they are responsive and communicate very well. Working with Crave is the best thing we have done with our marketing"

Recomendación Final

Si estás buscando una cerería que ofrezca una gran variedad de fragancias y estilos, Crave Candle Company es una excelente opción. Su excelente atención al cliente, facilidades y servicios adicionales hacen de su experiencia de compra una verdadera delicia. Te recomendamos visitar su página web cravecandlesco.com para conocer más sobre sus productos y servicios.

Opiniones de Crave Candle Company

Trey Horton

5/5

Highly recommended! We use these candles for all sorts of things, closing gifts, house staging, around the office! Whenever we need a order on the fly for an event, they are responsive and communicate very well. Working with Crave is the best thing we have done with our marketing!

J

1/5

Absolutely terrible business. Discovered this particular brand at The Good Market and loved the fragrance. It was a $175 candle. Loved it so much the owner of good market referred us directly to the candle maker for more options for types of candles. Ordered from the source and it's been a JOKE. Candle took months before getting here....... and ton of emails, calls and follow ups to no one cause they don't answer phones or emails. Spent 275 for this candle only to receive it damaged from the lack of packaging. It seems as though this little business is either overwhelmed with orders or the more logical reason for poor customer service is the poor management. Still no response for resolution of the broken item. So theres three hundred down the drain. But worse is the fact that no one from there end is willing to respond. I am adding pics of the poor packaged item. A candle of this size deserved more than a box itself alone and a peice of bubble wrap for protection. Talk about being stung by helping small businesses.....it's back to Yankee candle going forward. Maybe the owners will see this, but I highly doubt it since they can't figure out how to respond to emails or follow up after listening to voicemails either.

Bonnie Poticny Realtor

5/5

I bought a gorgeous candle as a raffle item for a conference I attended as a Realtor. The customer service was awesome. I went directly to the shop and tested different scents until I found the one that reminded me of the beach. Smells heavenly.

N Marcisz

1/5

Customer Service is terrible and essentially nonexistent. I emailed and called for months inquiring on the status of my order which had been showing in transit and never delivered. I finally got one email after multiple attempts to contact the company with a note saying that there was an issue with the Postal Service and it had been resolved and I should get my order shortly. Three weeks later, I received my order completely damaged and unusable. Mind you that this was an almost $300 candle. I contacted customer service, actually got someone on the phone this time and they inform me they would call me back. I’m still waiting to hear back from them while I have a non-usable candle that I’ve already paid for. I’m very disappointed because I love a particular scent of candle that they sell, however, with the way, my order was handled or rather the lack of my order being handled, I will never order from this Crave Candle again.

Maggie Sgarlata

5/5

Just re-lit my White House Linen scent candle after over a year and filled our room with the best smell. About to go order more!

Stephanie Polk

1/5

Completely non-existent customer service. Will NOT return an email, phone call, or text to get back to you. I have been trying to get our order that we placed in August 2022. Did not receive in the timeframe committed or a reasonable delay. Would not cancel per our request to a lack of a reply or deliver order per her commitment. Then shipped 3 months after the committed date and will NOT call me back to refund the order. Unbelievable.

Ashlyn Johnson

5/5

I helped sell candles for a fundraiser at my school and they were so loved by everyone that I felt compelled to write a review. When I delivered the candles I was able to smell a few of the scents, and they were just as great as Bath and Body Works, except less expensive. Everyone who ordered one was very happy with their candle. One of my friends who smelled one (midnight blue citrus) asked where he could get one. It was crazy how many people really loved them. I ordered the walk in the woods candle and it kind of smells like cologne but also not, and it’s such a perfect scent that I can’t really describe. I’m surprised that I had never heard of Crave before the fundraiser. Overall, I highly recommend Crave to everyone. As a bonus, it’s a small local business. 🙂

Shawna Pritchett

5/5

Great quality candles! I bought one at our local farmers market in the fall and it lasted until the spring. Just ordered more candles and wax melts and they were shipped and delivered super quick!