Carol's Carpet Flooring America - Montgomery, Alabama

Bethany Brendle

Carol's was absolutely fabulous to do business! Can not say enough good things about this business and their entire team! Debra was SO easy to work with and went above and beyond to help make this process a breeze. She called multiple times to check in with me and was so very knowledgeable and kind. The install team was so hard working and efficient and I was so impressed with their clean up afterward install. Very professional. HIGHLY recommend this company for any flooring needs! Ask for Debra!

Kthe Great

Carol’s Carpet was recommended by a coworker. I walked in with no appointment and met Kasey. I explained my project. She and I looked at every sample. She shared the advantages and disadvantages along with pricing. She suggested that I finish painting then compare colors again. I wish I could give her 10 stars because she deserves them because I asked a million questions! So helpful …. I chose CC because of the customer service I received from Kasey- beginning to end! Thank you!

TIFFANY SMITH

I just want to say that not all heroes wear capes and the people of Carol’s Carpet are definitely proof. Here’s my story:

I am in the process of starting my own business and had renovated my store front to prepare for an upcoming inspection. Nearing the end of completion of the renovations I had a local contractor that would be installing coilbase trim for flooring stop showing up/ communicating with me. I was devastated because payments were already completed (5300.00).

I went to the business to get some kind of understanding. I was greeted by a locked door with the contractor staring at me with no intention of opening the door. I felt cheated. As I got back into my car to return to my storefront I saw that Carol’s Carpet was open.

Once inside, I was greeted by Kellie and I told her my story as I ugly cried. The amount of empathy I received was immense. They were professional and prompt. The installer was very knowledgeable about the product he installed.They saved my inspection and my sanity. Due to the professionalism of Kellie and her team, I passed my inspection this morning! These are the before photos from the previous contractor (photos 1-3) and the after photos from Carol’s Carpet (photos 4-6).

Don D

I specifically asked for Marco and his assistant to install my new flooring as they have done a fantastic job on three other occasions.I appreciated Michael Moore working with me to get Marco. Once again they did a superb job on the installation. They moved all my appliances carefully and returned everything to it's proper place. They did an excellent clean-up job and my house seems cleaner than before they started! As long as Michael and Marco are on-the-job, Carol's Carpet will be my go to place and my first recommendation to anyone else .

Savannah Morehead

Tony took very good care of us through the entire process of having our kitchen counters replaced and backsplash added! I’m in love with my brand new kitchen! The guys who installed were super friendly and hard working!!

Anthony McEndarfer

Our church had a pipe burst and it flooded half of our sanctuary on a Saturday. We contacted Slade Price with Carol’s Carpet and they worked with us and Alfa Insurance to get the price within our repair budget. The workers were quick, efficient and they expedited the work, so it was completed before our next Sunday service! Thank you Carol’s Carpet and Slade Price for the amazing job that you all did for us. We highly recommend Slade and the installers at Carol’s Carpet!

Marcie Rhodes

Once again, we had a wonderful experience working with a specialist at Carol’s Carpet. We were in the market to renovate our kitchen. Mike Moore was wonderful to work with! He listened to what we wanted as far as updating our countertops, backsplash, and flooring for our breakfast nook and kitchen. We shared color schemes that we were interested in and Mike was responsive and professional making great recommendations. He took time to walk us through a variety of options and we couldn’t be happier. We thoroughly enjoyed the entire experience. Thank you!

Kendell Willett

We loved working with Tony from Carol's Carpet! He was patient, kind and knowledgeable regarding our kitchen reno. He helped us pick out the perfect counter tops. The crew that did the installation kept everything clean and were in and out in a snap. Would definitely recommend them to anyone looking to freshen up their homes.